support_config_read
Arguments
Forward pagination: returns the first N views (max 100, default 25). Use with
after; mutually exclusive with last/before.Backward pagination: returns the last N views (max 100, default 25). Use with
before; mutually exclusive with first/after.Returns
A paginated list of SupportView items.
Show fields
Show fields
The list of edges (each a node plus its pagination
cursor).Show fields
Show fields
The item at this edge.
Show fields
Show fields
The view’s filters. Null when the view uses a filter, or a combination, the API has no field for;
tickets still lists its tickets.The folder the view sits in. Null when it’s in none.Requires:
support_config_readThe view’s tickets in its saved order, as the help desk lists them: spam and the AI agent’s tickets are left out unless the view’s filters ask for them. Null when the saved filters can’t be read. Search-indexed, so it can trail writes by a few seconds.Requires:
support_tickets_readShow fields
Show fields
Arguments
Forward pagination: returns the first N tickets (max 100, default 25). Use with
after; mutually exclusive with last/before.The nodes in this page, without the edge/cursor wrapper — a convenience over
edges.Show fields
Show fields
The view’s filters. Null when the view uses a filter, or a combination, the API has no field for;
tickets still lists its tickets.Show fields
Show fields
Tickets assigned to any of these team members.
assigneeIds, assigneeTypes and includeUnassigned match as one OR.Closed after this instant.
Closed before this instant.
Created after this instant.
Created before this instant.
Last message, from the customer or the team, after this instant.
Last message, from the customer or the team, before this instant.
The folder the view sits in. Null when it’s in none.Requires:
support_config_readShow fields
Show fields
The folder’s shared views, in sidebar order.Requires:
support_config_readShow fields
Show fields
Arguments
Forward pagination: returns the first N views (max 100, default 25). Use with
after; mutually exclusive with last/before.The view’s tickets in its saved order, as the help desk lists them: spam and the AI agent’s tickets are left out unless the view’s filters ask for them. Null when the saved filters can’t be read. Search-indexed, so it can trail writes by a few seconds.Requires:
support_tickets_readShow fields
Show fields
ArgumentsFields
Forward pagination: returns the first N tickets (max 100, default 25). Use with
after; mutually exclusive with last/before.Backward pagination: returns the last N tickets (max 100, default 25). Use with
before; mutually exclusive with first/after.Example
query {
supportViews(after: "...", before: "...", first: 10, folderId: "...", last: 10) {
nodes {
createdAt
id
name
orderBy
reverse
updatedAt
}
pageInfo { hasNextPage endCursor }
}
}