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Required scopes: support_config_read, support_settings_write
String
HTML added to the end of email replies from the AI agent. The AI agent never uses the team member signature. Null when none is set.
Boolean!
required
Whether archiving a ticket’s thread in Gmail closes the ticket.
String
The address replies go out from by default. Always one of the store’s connected support email addresses. Null when none is set.
Boolean!
required
Whether tickets can use the IN_PROGRESS status.
String
HTML added to the end of email replies from team members. Null when none is set.