Boolean!
required
When true, each closed ticket gets one A/B variant’s delay and template instead of sendDelay. The variants come with CSAT templates (C4).
Boolean!
required
Whether customers can add a comment to their rating.
[String!]!
required
Only tickets received at these inbox addresses get a survey. Empty means every inbox.
required
Where the survey is sent.
required
How long after a ticket closes the survey is sent.