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Required scopes: chargebacks_read, chargebacks_write
Money!
required
The disputed amount, in the payment’s currency.
Boolean!
required
Whether evidence automation is off for this dispute, whatever the store’s setting.
String
The issuing bank’s country, when known.
String
The card’s issuing bank, when known.
String
The bank identification number (the card’s first digits), when known.
DisputeCardBrand
The card network, from the card number’s first digits. Null when they don’t identify one.
DateTime!
required
When Redo first recorded the dispute.
DisputeEvidence
The evidence prepared for the dispute. Null when none has been.Requires: chargebacks_read
DateTime
The deadline to submit evidence. Null when the provider gave none.
DateTime
When evidence was generated for the dispute. Null when none has been.
DateTime
When evidence was submitted. Null until it is.
DateTime
When the dispute was decided. Null while it is open.
ID!
required
The id of this dispute.
DateTime!
required
When the cardholder opened the dispute.
String
The card network’s reason code (e.g. Visa 10.4), when the provider gave one.
Order
The disputed Shopify order. Null when Redo has no copy of it, or a PayPal dispute’s order wasn’t matched to one.Requires: orders_read
String!
required
The dispute’s id at the payment provider.
String
Opens the dispute’s page at the payment provider, where the merchant manages it. The merchant must be signed in there to view it. Null for a Shopify dispute with no linked order.
DisputeQueueState!
required
Who owns the dispute’s next step: the store, Redo, or the bank. Computed when read, from the dispute and the store’s evidence automation setting.
DisputeReason!
required
Why the cardholder disputed the payment. UNKNOWN when none was given.
DisputeShopifyProtectStatus
The order’s Shopify Protect status. Null when Shopify has not reported one.
DisputeSource!
required
The payment provider the dispute was opened through.
DisputeStatus!
required
Where the dispute stands with the payment provider.
DisputeType!
required
Whether the dispute is a chargeback or an inquiry.
DateTime!
required
When Redo last updated the dispute.