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String
The cardholder’s account and order activity that shows they made the purchase.
String
A signed affidavit.
String
A file of the billing agreement.
String
How the cancellation policy was shown to the cardholder.
String
A file of the cancellation policy.
String
Why the cardholder is not owed a refund for cancelling.
String
A file of the store’s communication with the cardholder.
String
Why the dispute is invalid.
String
A file of the order’s details.
String
A description of what was sold.
String
How the refund policy was shown to the cardholder.
String
A file of the refund policy.
String
Why the cardholder is not owed a refund.
String
A file documenting a service provided.
String
A file documenting shipment and delivery.
String
A file showing the cardholder accepted the store’s terms.
DateTime!
required
When the evidence last changed.