ChargebackSettings

Required scopes: chargebacks_read, chargebacks_write

ChargebacksAccessState!

required

Whether chargebacks is on and how it is paid for.

Boolean!

required

Whether Redo generates and submits evidence for new disputes on its own.

Boolean!

required

Whether chargebacks is on.

Int

How many days before a dispute’s evidence deadline automation generates its evidence. Null uses the default of 5.

Boolean!

required

Whether a PayPal account is connected, so PayPal disputes sync and take evidence.

ChargebackProfile!

required

What Redo knows about the business, used in evidence.

Show fields

Int

The year the business launched.

String

What kind of business the store is.

String

How a customer cancels a subscription.

String

The business’s legal or trading name.

Float

How many days delivery usually takes.

Boolean

Whether the store sells subscriptions.

Boolean

Whether the store offers live chat.

String

The store’s logo, an https URL.

String

The store’s ecommerce platform.

String

The refund policy, as text.

String

The refund policy, an https URL.

Float

How many days a refund takes.

Boolean

Whether customers are reminded before a subscription renews.

String

What a returned item must meet.

Float

How many days customers have to return an order.

Boolean

Whether customers get an email when an order ships.

ChargebackProfileSources!

required

The pages of the store’s own website the profile details came from. Stored and returned as text; Redo does not open them.

Show fields

String

The about page URL, returned as stored.

String

The contact page URL, returned as stored.

String

The store’s homepage URL, returned as stored.

String

The privacy policy page URL, returned as stored.

String

The refund policy page URL, returned as stored.

String

The shipping policy page URL, returned as stored.

String

The terms of service page URL, returned as stored.

String

The terms of the store’s subscriptions.

String

The customer support email address.

String

When customer support is available.

String

The customer support phone number.

String

The terms of service, an https URL.

Boolean

Whether the store offers free trials.

String

The store’s website, an https URL.

Boolean!

required

Whether billing must be set up in Redo before automation runs or evidence is updated or submitted.

Boolean!

required

Whether the store has granted Shopify’s dispute permissions to Redo, which chargebacksEnable requires in production. Granting them happens in Shopify through the Redo app, not through this API.

DateTime

When the free trial ends. Null when none was started.

Getting Started

Guides

Reference

ChargebackSettings