| Value | Description |
|---|---|
DONE | Settled, or covered by Shopify Protect. |
MERCHANT_ACTION_REQUIRED | The store must act: the evidence deadline has passed, or automation will not answer it. |
REDO_HANDLING | Redo will generate and submit the evidence. |
WAITING_ON_PROVIDER | Evidence was submitted; the bank is deciding. |
DisputeQueueState
Who owns a dispute’s next step. Unlike status, it depends on the store’s evidence automation setting.