| Value | Description |
|---|---|
ACTIVE | Shopify Protect covers the order and the dispute is open. |
INACTIVE | Shopify Protect does not apply to this dispute. |
NOT_PROTECTED | The order is not eligible for Shopify Protect. |
PENDING | Shopify Protect has not decided yet. |
PROTECTED | Shopify Protect covered the order, so the store bears no loss and needs no evidence. |
UNKNOWN | A status Redo does not recognize. |
DisputeShopifyProtectStatus
The order’s Shopify Protect status, for Shopify disputes.