Documentation Index
Fetch the complete documentation index at: https://developers.redo.com/llms.txt
Use this file to discover all available pages before exploring further.
What is TryNow?
TryNow is a try-before-you-buy platform for Shopify. It allows customers to
order products without being charged upfront — they try items at home and are
only charged for what they keep after a trial period.
What Does the Integration Do?
Redo detects when an item was purchased through TryNow and the customer hasn’t
been charged for it yet. In that case, Redo skips issuing a refund and instead
notifies TryNow not to charge the customer for the returned item.
This prevents double credits — if the customer was never charged, there’s nothing
to refund.
How to Set It Up
For setup instructions, contact your Redo Customer Success Manager at
support@getredo.com.
Support
For issues with the Redo integration configuration, return processing, or data synchronization, contact support@getredo.com.
For issues with access, API credentials, or warehouse operations, contact your account manager or support team.
