Documentation Index
Fetch the complete documentation index at: https://developers.redo.com/llms.txt
Use this file to discover all available pages before exploring further.
What is Purple Dot?
Purple Dot is a pre-order management platform for Shopify that lets merchants
sell products before they have stock. Customers check out for free, their card
is vaulted, and they are auto-charged when the merchant is ready to ship.
What Does the Integration Do?
The integration prevents preorder products from being selected as exchange items
during the return process. Since preorder items are not yet available to ship,
they should not be offered as exchange options to customers.
How to Set It Up
For setup instructions, contact your Redo Customer Success Manager at
support@getredo.com.
Support
For issues with the Redo integration configuration, return processing, or data synchronization, contact support@getredo.com.
For issues with access, API credentials, or warehouse operations, contact your account manager or support team.
