SupportViewCreateInput

required

Which tickets the view lists.

Show fields

[ID!]

Tickets assigned to any of these team members, at most 100. assigneeIds, assigneeTypes and includeUnassigned match as one OR.

Tickets with any of these kinds of assignee.

On any of these channels.

Closed after this instant.

Closed before this instant.

Created after this instant.

Created before this instant.

[ID!]

Has none of these tags, at most 100.

Boolean

Also match tickets with no assignee.

Last message, from the customer or the team, after this instant.

Last message, from the customer or the team, before this instant.

String

The inbox search: message and subject words, the customer’s name, email or phone, order numbers. At most 200 characters.

Any of these. Omitted or empty: every status but ARCHIVED, as the help desk lists tickets; name ARCHIVED to include archived tickets.

[ID!]

Has any of these tags, at most 100.

The folder to put the view in. Omitted: no folder.

String!

required

The view’s name, unique among the store’s shared views, at most 255 characters.

How the view sorts its tickets. Default LAST_RESPONSE_AT.

Boolean

Reverses orderBy, oldest or lowest first.