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Redo can deliver your custom reports as CSV files to a private, read-only SFTP directory on a recurring schedule. This is useful for feeding report data into data warehouses, BI tools, or any system that ingests files.

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Get your credentials

SFTP uses the same credentials as the Redo API:
  1. Log in to your Redo Dashboard
  2. Go to Settings → Developer
  3. Your Store ID (shown in the General section) is your SFTP username
  4. An API token is your SFTP password — click Add API Client to create one if you don’t have one
Your API token is only shown once when created. Store it securely.

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Connect via SFTP

Connect to sftp.getredo.com on port 22 using password authentication: 
sftp <your-store-id>@sftp.getredo.com
Enter your API token when prompted for a password. The directory is scoped to your store and is read-only — you can list and download files, but not upload or delete them.

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Schedule a report

  1. In the Redo Dashboard, go to Analytics → Reports
  2. Open the report you want delivered (or create a new one), and save it
  3. In the save dialog, enable the SFTP upload toggle
  4. Choose a delivery schedule
  5. Click Save
You can also enable Email report in the same dialog to send the report to one or more email addresses on the same schedule.

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File layout

Each scheduled run uploads a new CSV file: 
/analytics-reports/<data type>/<report id>/<timestamp> <report name>.csv
Files from previous runs are kept, so consumers can process files incrementally. Use the timestamp prefix in the file name to identify the latest run.