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Getting Your Credentials

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API Token

To create an API token:
  1. Log in to your Redo Dashboard
  2. Go to Settings → Developer
  3. Click Add API Client
  4. Copy the generated API secret
Store your API secret securely. It will only be shown once when created.

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Store ID

Your Store ID is displayed in the General section of Settings → Developer in the Redo Dashboard.

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API Endpoints

All API endpoints are authenticated using the Bearer authorization scheme with your API secret. Include your API secret in the Authorization header of every request: 
GET /v2.2/stores/{storeId}/returns HTTP/1.1
Authorization: Bearer 77bb7598b7a972475cc7c7e171ec33af
Host: api.getredo.com
Never share your API secret publicly or commit it to version control.

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Example Request

curl -X GET "https://api.getredo.com/v2.2/stores/store_123/returns" \
  -H "Authorization: Bearer YOUR_API_SECRET"

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Webhooks

Webhooks are authenticated using the Bearer authorization scheme with a secret you provide when creating the webhook subscription. Redo will include this secret in the Authorization header when delivering webhook events to your endpoint: 
POST /events HTTP/1.1
Authorization: Bearer subscriberauth123
Host: subscriber.example.com
Always verify the Authorization header in your webhook handler before processing events.

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Webhook Event Delivery

  • Webhook events are delivered in order for each individual subject (e.g., return)
  • If the response is not a 2xx status code, the event will be retried multiple times before discarding it
See the Webhooks guide for detailed setup instructions.