commerce_agent_conversations_read
Arguments
ID!
required
The conversation’s
id.Returns
A conversation between a shopper and Commerce Agent, as listed on the Commerce Agent conversations page.
Show fields
Show fields
required
The channel the conversation takes place on.
Int!
required
How many messages the shopper sent.
ID!
required
The id of this conversation.
When Commerce Agent or the merchant’s team last wrote, including internal notes. Null if neither has.
The latest message from either side, including internal notes.
LAST_RESPONSE_AT sorts by this.Int!
required
How many messages Commerce Agent, the merchant’s team, auto-replies, and chat flows sent, including internal notes, as the conversations page counts them.
required
The conversation’s messages, oldest first. Internal notes are left out.Requires:
commerce_agent_conversations_readShow fields
Show fields
ArgumentsFields
String
Forward pagination cursor — returns items after it. Pass an
edges[].cursor or pageInfo.endCursor from a previous page.String
Backward pagination cursor — returns items before it. Pass an
edges[].cursor or pageInfo.startCursor from a previous page.Int
Forward pagination: returns the first N items (max 100, default 25). Use with
after; mutually exclusive with last/before.Int
Backward pagination: returns the last N items (max 100, default 25). Use with
before; mutually exclusive with first/after.required
The list of edges (each a node plus its pagination
cursor).Show fields
Show fields
String!
required
Opaque cursor for this item; pass to
after/before to page from here.required
The item at this edge.
required
The nodes in this page, without the edge/cursor wrapper — a convenience over
edges.Pagination metadata for the current page.
Show fields
Show fields
String
Cursor of the last edge in this page; pass to
after to page forward.Boolean!
required
Whether more items exist after this page (drives forward pagination with
first/after).Boolean!
required
Whether more items exist before this page (drives backward pagination with
last/before).String
Cursor of the first edge in this page; pass to
before to page backward.The outbound messages that started or continued this conversation, oldest first, with the campaign or automation behind each.Requires:
commerce_agent_conversations_readShow fields
Show fields
ArgumentsFields
String
Forward pagination cursor — returns items after it. Pass an
edges[].cursor or pageInfo.endCursor from a previous page.String
Backward pagination cursor — returns items before it. Pass an
edges[].cursor or pageInfo.startCursor from a previous page.Int
Forward pagination: returns the first N items (max 100, default 25). Use with
after; mutually exclusive with last/before.Int
Backward pagination: returns the last N items (max 100, default 25). Use with
before; mutually exclusive with first/after.required
The list of edges (each a node plus its pagination
cursor).Show fields
Show fields
String!
required
Opaque cursor for this item; pass to
after/before to page from here.required
The item at this edge.
required
The nodes in this page, without the edge/cursor wrapper — a convenience over
edges.Show fields
Show fields
The marketing automation that sent this outreach, if one did.Requires:
marketing_automations_readWhich kind of automation sent it. Null unless
origin is AUTOMATION.The campaign that sent this outreach, if one did.Requires:
campaigns_readHow the message was written.
What started this outreach.
Boolean!
required
Whether a person on the merchant’s team approved the message before it sent.
String
The trigger key that fired this outreach, such as a checkout abandonment event.
Pagination metadata for the current page.
Show fields
Show fields
String
Cursor of the last edge in this page; pass to
after to page forward.Boolean!
required
Whether more items exist after this page (drives forward pagination with
first/after).Boolean!
required
Whether more items exist before this page (drives backward pagination with
last/before).String
Cursor of the first edge in this page; pass to
before to page backward.Example
query {
commerceAgentConversation(id: "...") {
channel
createdAt
customerMessageCount
id
lastCustomerMessageAt
lastMerchantMessageAt
lastResponseAt
merchantMessageCount
# ...
}
}