| Value | Description |
|---|---|
CUSTOM_EMAIL | Email through the store’s own mail server. |
FACEBOOK_DM | Facebook Messenger direct message. |
GMAIL | Email through Gmail. |
INSTAGRAM_DM | Instagram direct message. |
OUTLOOK | Email through Outlook. |
SES | Email sent by Redo. |
SMS | Text message. |
TIKTOK | TikTok direct message. |
CommerceAgentChannel
The channel a Commerce Agent conversation takes place on.