Skip to main content
Required scopes: commerce_agent_conversations_read
The channel the conversation takes place on.
required
When the conversation started.
Int!
required
How many messages the shopper sent.
ID!
required
The id of this conversation.
When the shopper last wrote. Null if they never have.
When Commerce Agent or the merchant’s team last wrote, including internal notes. Null if neither has.
The latest message from either side, including internal notes. LAST_RESPONSE_AT sorts by this.
Int!
required
How many messages Commerce Agent, the merchant’s team, auto-replies, and chat flows sent, including internal notes, as the conversations page counts them.
The conversation’s messages, oldest first. Internal notes are left out.Requires: commerce_agent_conversations_read
The outbound messages that started or continued this conversation, oldest first, with the campaign or automation behind each.Requires: commerce_agent_conversations_read
required
When the conversation was last updated.