What is BlueYonder?
BlueYonder is a returns service that provides boxless returns — customers can drop off their return items at a nearby BlueYonder location without needing to package them. This offers a more convenient return experience at a lower cost than traditional shipping.BlueYonder is not the same as Inmar, which provides return dispositioning
and inspection services. These are separate integrations.
What Does the Integration Do?
When a customer initiates a return with a merchant that has BlueYonder enabled, Redo can show a list of nearby BlueYonder drop-off locations. If the customer chooses a BlueYonder location:- A label fee is still charged to the customer.
- Redo creates a return in BlueYonder, which generates a QR code.
- The customer takes the QR code to the drop-off location — no packaging required.
- Redo receives webhook notifications from BlueYonder to track when the customer has delivered their items.