support_config_write
Arguments
ID!
required
[ID!]!
required
Returns
A named group of team members that tickets and rules can assign to (“User groups” in the app).
Show fields
Show fields
String
Null when none is set.
ID!
required
ugrp_… id.
required
Members of this group, ordered by name.Requires:
support_config_readShow fields
Show fields
ArgumentsFields
String
Forward pagination cursor — returns members after it.
String
Backward pagination cursor — returns members before it.
Int
Forward pagination: returns the first N members (max 100, default 25). Use with
after; mutually exclusive with last/before.Int
Backward pagination: returns the last N members (max 100, default 25). Use with
before; mutually exclusive with first/after.required
The list of edges (each a node plus its pagination
cursor).Show fields
Show fields
String!
required
Opaque cursor for this item; pass to
after/before to page from here.required
The item at this edge.
required
The nodes in this page, without the edge/cursor wrapper — a convenience over
edges.Show fields
Show fields
String
Email address. Null when the user has none.
ID!
required
m_us_… id, the same id the app and MCP tools use.
String
Display name. Null when the user hasn’t set one.
required
The agent’s live shift status, worked out when the request runs.Requires:
support_config_readrequired
The agent’s support working hours. An agent with no saved schedule returns enabled false.Requires:
team_members_managePagination metadata for the current page.
Show fields
Show fields
String
Cursor of the last edge in this page; pass to
after to page forward.Boolean!
required
Whether more items exist after this page (drives forward pagination with
first/after).Boolean!
required
Whether more items exist before this page (drives backward pagination with
last/before).String
Cursor of the first edge in this page; pass to
before to page backward.String!
required
Group name. Unique among groups with the same parent. Top-level groups can share a name.
The group this one is nested under. Null for a top-level group.Requires:
support_config_readExample
mutation {
supportUserGroupMembersRemove(id: "...", memberIds: "...") {
description
id
members {
nodes {
email
id
name
}
pageInfo { hasNextPage endCursor }
}
name
}
}