[ID!]
SupportTag ids to add, at most 50. Can’t be combined with removeTagIds.
Who the ticket goes to.
Why it closed: RESOLVED or MANUAL. Only with status CLOSED.
NORMAL clears the priority. URGENT sets it.
Boolean
True marks the ticket read, false marks it unread.
[ID!]
SupportTag ids to remove, at most 50. Can’t be combined with addTagIds.
When the ticket reopens on its own. Must be in the future. Implies SNOOZED when status is omitted.
OPEN, IN_PROGRESS, SNOOZED, CLOSED or ARCHIVED. SNOOZED needs snoozedUntil. DRAFT is rejected.