> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Gorgias

> View Redo return data directly within Gorgias support tickets

export const integrationProvider_0 = "Gorgias"

## What is Gorgias?

Gorgias is a customer support helpdesk built for e-commerce. The Redo
integration adds a sidebar widget to Gorgias that displays return information
for the customer associated with a support ticket, with direct links back to
Redo for quick processing.

## What Does the Integration Do?

When a support ticket is created or updated in Gorgias, Redo automatically loads
the customer's return history from the previous 2 months. The return data is
displayed alongside the ticket with hyperlinks that take the agent directly to
the relevant order in Redo.

## How to Set It Up

Merchants can set up this integration themselves from Gorgias.

<Steps>
  <Step title="Find Redo in the Gorgias App Store">
    In Gorgias, find **Redo** in the app store and click **Connect**. You'll be
    taken to a login screen on Redo's site.
  </Step>

  <Step title="Log In to Redo">
    Select your store and log in. You'll be directed to a Redo x Gorgias
    connection page.
  </Step>

  <Step title="Authorize the Connection">
    Click **Continue**. This redirects you back to Gorgias to finalize the
    authorization.
  </Step>

  <Step title="Complete Setup">
    After authorizing, you'll be redirected to Redo. Redo will automatically set
    up the integration in your Gorgias store.
  </Step>
</Steps>

Once connected, return data will automatically load into your tickets whenever a
ticket is created or updated.

## How Long Does It Take?

Setup takes approximately **5 minutes**.

## Support

For issues with the Redo integration configuration, return processing, or data synchronization, contact **[support@getredo.com](mailto:support@getredo.com)**.

For issues with {integrationProvider_0} access, API credentials, or warehouse operations, contact your {integrationProvider_0} account manager or support team.