> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportViewCreateInput

> A new view every member of the store sees.

**filters** `[SupportViewFiltersInput!](/docs/api-reference/v3/reference/support/support-view-filters-input)` *required*

Which tickets the view lists.

**fields**

**assigneeIds** `[ID!]`

Tickets assigned to any of these team members, at most 100. `assigneeIds`, `assigneeTypes` and `includeUnassigned` match as one OR.

**assigneeTypes** `[\[SupportTicketAssigneeType!\]](/docs/api-reference/v3/reference/support/support-ticket-assignee-type)`

Tickets with any of these kinds of assignee.

**channels** `[\[MessageChannel!\]](/docs/api-reference/v3/reference/support/message-channel)`

On any of these channels.

**closedAfter** `[DateTime](/docs/api-reference/v3/reference/common/date-time)`

Closed after this instant.

**closedBefore** `[DateTime](/docs/api-reference/v3/reference/common/date-time)`

Closed before this instant.

**createdAfter** `[DateTime](/docs/api-reference/v3/reference/common/date-time)`

Created after this instant.

**createdBefore** `[DateTime](/docs/api-reference/v3/reference/common/date-time)`

Created before this instant.

**excludedTagIds** `[ID!]`

Has none of these tags, at most 100.

**includeUnassigned** `Boolean`

Also match tickets with no assignee.

**lastResponseAfter** `[DateTime](/docs/api-reference/v3/reference/common/date-time)`

Last message, from the customer or the team, after this instant.

**lastResponseBefore** `[DateTime](/docs/api-reference/v3/reference/common/date-time)`

Last message, from the customer or the team, before this instant.

**query** `String`

The inbox search: message and subject words, the customer's name, email or phone, order numbers. At most 200 characters.

**statuses** `[\[SupportTicketStatus!\]](/docs/api-reference/v3/reference/support/support-ticket-status)`

Any of these. Omitted or empty: every status but ARCHIVED, as the help desk lists tickets; name ARCHIVED to include archived tickets.

**tagIds** `[ID!]`

Has any of these tags, at most 100.

**folderId** `ID`

The folder to put the view in. Omitted: no folder.

**name** `String!` *required*

The view's name, unique among the store's shared views, at most 255 characters.

**orderBy** `[SupportTicketSortKey](/docs/api-reference/v3/reference/support/support-ticket-sort-key)`

How the view sorts its tickets. Default LAST\_RESPONSE\_AT.

**reverse** `Boolean`

Reverses `orderBy`, oldest or lowest first.


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