> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportTicketSearchField

> A part of a ticket the text search can look in. The customer's name, email, phone and social handles need only support_tickets_read.

| Value | Description |
| - | - |
| `AI_SUMMARY` | The AI-written summary of the ticket. |
| `CUSTOMER_EMAIL` | The customer's email address. |
| `CUSTOMER_NAME` | The customer's name. |
| `CUSTOMER_PHONE` | The customer's phone number. |
| `MESSAGE_BODY` | The text of the ticket's messages. |
| `ORDER_NUMBER` | The numbers of the customer's orders. |
| `SOCIAL_HANDLES` | The customer's social media handles. |
| `SUBJECT` | The ticket's subject. |
| `TICKET_NUMBER` | The ticket number the help desk shows. |


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