> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportShiftChange

> A moment the agent's schedule puts them on or off shift.

**at** `[DateTime!](/docs/api-reference/v3/reference/common/date-time)` *required*

When the change happens.

**onShift** `Boolean!` *required*

True when the change starts a shift, false when it ends one.


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