> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportReplyStatus

> Built from the service's draft statuses.

| Value | Description |
| - | - |
| `CANCELED` | A teammate canceled it before it went. |
| `FAILED` | The send failed. Read failureReason. |
| `QUEUED` | Accepted, not yet handed to the provider. |
| `SENDING` | With the provider, not yet confirmed. |
| `SENT` | Delivered to the provider and saved on the ticket. |


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