> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportCsatSurveySettings

> SupportCsatSurveySettings

**abTestEnabled** `Boolean!` *required*

When true, each closed ticket gets one A/B variant's delay and template instead of sendDelay. The variants come with CSAT templates (C4).

**allowsComment** `Boolean!` *required*

Whether customers can add a comment to their rating.

**inboxEmails** `[String!]!` *required*

Only tickets received at these inbox addresses get a survey. Empty means every inbox.

**methods** `[\[SupportCsatSurveyMethod!\]!](/docs/api-reference/v3/reference/support/support-csat-survey-method)` *required*

Where the survey is sent.

**sendDelay** `[SupportCsatSendDelay!](/docs/api-reference/v3/reference/support/support-csat-send-delay)` *required*

How long after a ticket closes the survey is sent.


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