| Value | Description |
|---|---|
ATTENTIVE | Text messages through Attentive. |
CONTACT_FORM | The store’s contact form. |
CUSTOM_EMAIL | Email through an inbox connected other than by Gmail or Outlook. |
FACEBOOK | Facebook Messenger. |
FACEBOOK_COMMENTS | Comments on Facebook posts. |
GMAIL | Email through a connected Gmail inbox. |
INSTAGRAM | Instagram direct messages. |
INSTAGRAM_COMMENTS | Comments on Instagram posts. |
OUTLOOK | Email through a connected Outlook inbox. |
POSTSCRIPT | Text messages through Postscript. |
REDO_CHAT | Redo’s on-site chat. |
SMS | Text messages. |
TIKTOK | TikTok messages. |
VOICE | Phone calls. |
SupportChannel
A channel customers reach support on.