> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportAutoMergeSettings

> SupportAutoMergeSettings

**excludedSenders** `[String!]!` *required*

Email addresses or domains whose new tickets are never merged.

**lookBackWindow** `[SupportDuration!](/docs/api-reference/v3/reference/support/support-duration)` *required*

Only an open ticket with a message inside this window is merged into the new one.

**fields**

**unit** `[SupportDurationUnit!](/docs/api-reference/v3/reference/support/support-duration-unit)` *required*

**value** `Int!` *required*


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