> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SupportAiAssignmentSettings

> SupportAiAssignmentSettings

**channels** `[\[SupportChannel!\]!](/docs/api-reference/v3/reference/support/support-channel)` *required*

Channels on which new tickets go to the AI agent.

**percentage** `Float!` *required*

Share of eligible new tickets assigned to the AI agent, from 0 to 100.


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