> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MessageChannel

> The channel a message or thread is on.

| Value | Description |
| - | - |
| `ATTENTIVE` | Text messages through Attentive. |
| `CONTACT_FORM` | The storefront contact form. |
| `CUSTOM_EMAIL` | Email through the store's own domain. |
| `FACEBOOK_COMMENTS` | Comments on the store's Facebook posts. |
| `FACEBOOK_DM` | Facebook direct messages. |
| `GMAIL` | Email through Gmail. |
| `INSTAGRAM_COMMENTS` | Comments on the store's Instagram posts. |
| `INSTAGRAM_DM` | Instagram direct messages. |
| `INTERNAL_NOTE` | A note only the team sees. |
| `MOBILE_MESSAGE` | Chat in the store's mobile app. |
| `OUTLOOK` | Email through Outlook. |
| `POSTSCRIPT` | Text messages through Postscript. |
| `REDO_CHAT` | The storefront chat. |
| `SMS` | Text messages. |
| `TIKTOK` | TikTok Shop messages. |
| `VOICE` | Phone calls and voicemail. |


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