> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MarketingAutomationStartAgentConversationStepInput

> Start a Commerce Agent conversation. Insert requires strategyId (create one with `createCommerceAgentStrategy`); channel defaults to SMS subscribers.

<ResponseField name="channel" type={<a href="/docs/api-reference/v3/reference/marketing/marketing-automation-commerce-agent-channel-input">MarketingAutomationCommerceAgentChannelInput</a>}>
  <Expandable title="fields" lazyRender>
    <ResponseField name="extendedOutreach" type="Boolean">
      SMS only. Reach customers who have not subscribed through Recover. Defaults to false.
    </ResponseField>

    <ResponseField name="kind" type={<a href="/docs/api-reference/v3/reference/marketing/marketing-automation-commerce-agent-channel-kind">MarketingAutomationCommerceAgentChannelKind!</a>} required />

    <ResponseField name="subscribers" type="Boolean">
      SMS only. Defaults to true. False needs extendedOutreach true.
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="customTitle" type="String" />

<ResponseField name="disabled" type="Boolean" />

<ResponseField name="nextStepId" type="ID" />

<ResponseField name="strategyId" type="ID">
  A CommerceAgentStrategy id from this store. Required on insert.
</ResponseField>


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