> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# DisputeEvidence

> The evidence prepared to contest a dispute: written answers and the URLs of supporting files.

**activityLog** `String`

The cardholder's account and order activity that shows they made the purchase.

**affidavitFileUrl** `String`

A signed affidavit.

**billingAgreementFileUrl** `String`

A file of the billing agreement.

**cancellationPolicyDisclosure** `String`

How the cancellation policy was shown to the cardholder.

**cancellationPolicyFileUrl** `String`

A file of the cancellation policy.

**cancellationRebuttal** `String`

Why the cardholder is not owed a refund for cancelling.

**customerCommunicationFileUrl** `String`

A file of the store's communication with the cardholder.

**invalidDisputeReason** `String`

Why the dispute is invalid.

**orderDetailsFileUrl** `String`

A file of the order's details.

**productDescription** `String`

A description of what was sold.

**refundPolicyDisclosure** `String`

How the refund policy was shown to the cardholder.

**refundPolicyFileUrl** `String`

A file of the refund policy.

**refundRefusalExplanation** `String`

Why the cardholder is not owed a refund.

**serviceDocumentationFileUrl** `String`

A file documenting a service provided.

**shippingDocumentationFileUrl** `String`

A file documenting shipment and delivery.

**termsAcceptanceFileUrl** `String`

A file showing the cardholder accepted the store's terms.

**updatedAt** `[DateTime!](/docs/api-reference/v3/reference/common/date-time)` *required*

When the evidence last changed.


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