> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# KnowledgeArticle

> A Commerce Agent knowledge article the merchant authored or imported. Retrieval eligibility lives on `status` and the effective window, not on the body.

**Required scopes:** [`commerce_agent_knowledge_read`](/docs/api-reference/v3/reference/scopes#scope-commerce_agent_knowledge_read), [`commerce_agent_knowledge_write`](/docs/api-reference/v3/reference/scopes#scope-commerce_agent_knowledge_write)

<ResponseField name="content" type="String!" required>
  The article body as authored.
</ResponseField>

<ResponseField name="createdAt" type={<a href="/docs/api-reference/v3/reference/common/date-time">DateTime!</a>} required>
  When the article was created.
</ResponseField>

<ResponseField name="effectiveEndAt" type={<a href="/docs/api-reference/v3/reference/common/date-time">DateTime</a>}>
  When the article stops being retrievable. Null means no end.
</ResponseField>

<ResponseField name="effectiveStartAt" type={<a href="/docs/api-reference/v3/reference/common/date-time">DateTime</a>}>
  When the article becomes retrievable, if `status` is ACTIVE. Null means immediately.
</ResponseField>

<ResponseField name="id" type="ID!" required>
  The id of this knowledge article.
</ResponseField>

<ResponseField name="origin" type={<a href="/docs/api-reference/v3/reference/commerce-agent/knowledge-article-origin">KnowledgeArticleOrigin!</a>} required>
  How this article was created. Immutable after create.
</ResponseField>

<ResponseField name="productFamilies" type={<a href="/docs/api-reference/v3/pagination">ProductFamilyConnection!</a>} required>
  Product families this article cites.

  **Requires:** [`products_read`](/docs/api-reference/v3/reference/scopes#scope-products_read)

  <Expandable title="fields" lazyRender>
    **Arguments**

    <ResponseField name="after" type="String">
      Forward pagination cursor — returns items after it. Pass an `edges[].cursor` or `pageInfo.endCursor` from a previous page.
    </ResponseField>

    <ResponseField name="before" type="String">
      Backward pagination cursor — returns items before it. Pass an `edges[].cursor` or `pageInfo.startCursor` from a previous page.
    </ResponseField>

    <ResponseField name="first" type="Int">
      Forward pagination: returns the first N items (max 100, default 25). Use with `after`; mutually exclusive with `last`/`before`.
    </ResponseField>

    <ResponseField name="last" type="Int">
      Backward pagination: returns the last N items (max 100, default 25). Use with `before`; mutually exclusive with `first`/`after`.
    </ResponseField>

    **Fields**

    <ResponseField name="edges" type={<a href="/docs/api-reference/v3/pagination">[ProductFamilyEdge!]!</a>} required>
      The list of edges (each a node plus its pagination `cursor`).

      <Expandable title="fields" lazyRender>
        <ResponseField name="cursor" type="String!" required>
          Opaque cursor for this item; pass to `after`/`before` to page from here.
        </ResponseField>

        <ResponseField name="node" type={<a href="/docs/api-reference/v3/reference/catalog/product-family">ProductFamily!</a>} required>
          The item at this edge.
        </ResponseField>
      </Expandable>
    </ResponseField>

    <ResponseField name="nodes" type={<a href="/docs/api-reference/v3/reference/catalog/product-family">[ProductFamily!]!</a>} required>
      The nodes in this page, without the edge/cursor wrapper — a convenience over `edges`.

      <Expandable title="fields" lazyRender>
        <ResponseField name="attribute" type={<a href="/docs/api-reference/v3/reference/catalog/attribute">Attribute</a>}>
          Look up a single attribute on this family by its name, if set.

          **Requires:** [`products_read`](/docs/api-reference/v3/reference/scopes#scope-products_read)

          <Expandable title="fields" lazyRender>
            **Arguments**

            <ResponseField name="name" type="String!" required>
              The machine name of the attribute to look up.
            </ResponseField>
          </Expandable>
        </ResponseField>

        <ResponseField name="attributes" type={<a href="/docs/api-reference/v3/reference/catalog/attribute">[Attribute!]!</a>} required>
          The merchant-defined attributes set on this family.
        </ResponseField>

        <ResponseField name="createdAt" type={<a href="/docs/api-reference/v3/reference/common/date-time">DateTime!</a>} required>
          When the record was created.
        </ResponseField>

        <ResponseField name="description" type="String!" required>
          The product family's long-form description.
        </ResponseField>

        <ResponseField name="id" type="ID!" required>
          The id of this product family.
        </ResponseField>

        <ResponseField name="image" type={<a href="/docs/api-reference/v3/reference/catalog/product-family-image">ProductFamilyImage</a>}>
          The first (default) image for this family, if any.

          **Requires:** [`products_read`](/docs/api-reference/v3/reference/scopes#scope-products_read)
        </ResponseField>

        <ResponseField name="images" type={<a href="/docs/api-reference/v3/pagination">ProductFamilyImageConnection!</a>} required>
          A paginated list of the family's images.

          **Requires:** [`products_read`](/docs/api-reference/v3/reference/scopes#scope-products_read)

          <Expandable title="fields" lazyRender>
            **Arguments**

            <ResponseField name="after" type="String">
              Forward pagination cursor — returns items after it. Pass an `edges[].cursor` or `pageInfo.endCursor` from a previous page.
            </ResponseField>

            <ResponseField name="before" type="String">
              Backward pagination cursor — returns items before it. Pass an `edges[].cursor` or `pageInfo.startCursor` from a previous page.
            </ResponseField>

            <ResponseField name="first" type="Int">
              Forward pagination: returns the first N items (max 100, default 25). Use with `after`; mutually exclusive with `last`/`before`.
            </ResponseField>

            <ResponseField name="last" type="Int">
              Backward pagination: returns the last N items (max 100, default 25). Use with `before`; mutually exclusive with `first`/`after`.
            </ResponseField>
          </Expandable>
        </ResponseField>

        <ResponseField name="options" type={<a href="/docs/api-reference/v3/reference/catalog/product-family-option">[ProductFamilyOption!]!</a>} required>
          The variant options (e.g. Size, Color) for this family.
        </ResponseField>

        <ResponseField name="products" type={<a href="/docs/api-reference/v3/pagination">ProductConnection!</a>} required>
          A paginated list of the products (variants) in this family.

          **Requires:** [`products_read`](/docs/api-reference/v3/reference/scopes#scope-products_read)

          <Expandable title="fields" lazyRender>
            **Arguments**

            <ResponseField name="after" type="String">
              Forward pagination cursor — returns items after it. Pass an `edges[].cursor` or `pageInfo.endCursor` from a previous page.
            </ResponseField>

            <ResponseField name="before" type="String">
              Backward pagination cursor — returns items before it. Pass an `edges[].cursor` or `pageInfo.startCursor` from a previous page.
            </ResponseField>

            <ResponseField name="first" type="Int">
              Forward pagination: returns the first N items (max 100, default 25). Use with `after`; mutually exclusive with `last`/`before`.
            </ResponseField>

            <ResponseField name="last" type="Int">
              Backward pagination: returns the last N items (max 100, default 25). Use with `before`; mutually exclusive with `first`/`after`.
            </ResponseField>
          </Expandable>
        </ResponseField>

        <ResponseField name="tags" type="[String!]!" required>
          Free-form tags applied to the product family.
        </ResponseField>

        <ResponseField name="title" type="String!" required>
          The product family's title.
        </ResponseField>

        <ResponseField name="updatedAt" type={<a href="/docs/api-reference/v3/reference/common/date-time">DateTime!</a>} required>
          When the record was last updated.
        </ResponseField>

        <ResponseField name="vendor" type="String">
          The vendor or manufacturer of the product family.
        </ResponseField>
      </Expandable>
    </ResponseField>

    <ResponseField name="pageInfo" type={<a href="/docs/api-reference/v3/pagination">PageInfo!</a>} required>
      Pagination metadata for the current page.

      <Expandable title="fields" lazyRender>
        <ResponseField name="endCursor" type="String">
          Cursor of the last edge in this page; pass to `after` to page forward.
        </ResponseField>

        <ResponseField name="hasNextPage" type="Boolean!" required>
          Whether more items exist after this page (drives forward pagination with `first`/`after`).
        </ResponseField>

        <ResponseField name="hasPreviousPage" type="Boolean!" required>
          Whether more items exist before this page (drives backward pagination with `last`/`before`).
        </ResponseField>

        <ResponseField name="startCursor" type="String">
          Cursor of the first edge in this page; pass to `before` to page backward.
        </ResponseField>
      </Expandable>
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="referencedArticles" type={<a href="/docs/api-reference/v3/pagination">KnowledgeArticleConnection!</a>} required>
  Other knowledge articles this article cites.

  **Requires:** [`commerce_agent_knowledge_read`](/docs/api-reference/v3/reference/scopes#scope-commerce_agent_knowledge_read)

  <Expandable title="fields" lazyRender>
    **Arguments**

    <ResponseField name="after" type="String">
      Forward pagination cursor — returns items after it. Pass an `edges[].cursor` or `pageInfo.endCursor` from a previous page.
    </ResponseField>

    <ResponseField name="before" type="String">
      Backward pagination cursor — returns items before it. Pass an `edges[].cursor` or `pageInfo.startCursor` from a previous page.
    </ResponseField>

    <ResponseField name="first" type="Int">
      Forward pagination: returns the first N items (max 100, default 25). Use with `after`; mutually exclusive with `last`/`before`.
    </ResponseField>

    <ResponseField name="last" type="Int">
      Backward pagination: returns the last N items (max 100, default 25). Use with `before`; mutually exclusive with `first`/`after`.
    </ResponseField>

    **Fields**

    <ResponseField name="edges" type={<a href="/docs/api-reference/v3/pagination">[KnowledgeArticleEdge!]!</a>} required>
      The list of edges (each a node plus its pagination `cursor`).

      <Expandable title="fields" lazyRender>
        <ResponseField name="cursor" type="String!" required>
          Opaque cursor for this item; pass to `after`/`before` to page from here.
        </ResponseField>

        <ResponseField name="node" type={<a href="/docs/api-reference/v3/reference/commerce-agent/knowledge-article">KnowledgeArticle!</a>} required>
          The item at this edge.
        </ResponseField>
      </Expandable>
    </ResponseField>

    <ResponseField name="nodes" type={<a href="/docs/api-reference/v3/reference/commerce-agent/knowledge-article">[KnowledgeArticle!]!</a>} required>
      The nodes in this page, without the edge/cursor wrapper — a convenience over `edges`.
    </ResponseField>

    <ResponseField name="pageInfo" type={<a href="/docs/api-reference/v3/pagination">PageInfo!</a>} required>
      Pagination metadata for the current page.

      <Expandable title="fields" lazyRender>
        <ResponseField name="endCursor" type="String">
          Cursor of the last edge in this page; pass to `after` to page forward.
        </ResponseField>

        <ResponseField name="hasNextPage" type="Boolean!" required>
          Whether more items exist after this page (drives forward pagination with `first`/`after`).
        </ResponseField>

        <ResponseField name="hasPreviousPage" type="Boolean!" required>
          Whether more items exist before this page (drives backward pagination with `last`/`before`).
        </ResponseField>

        <ResponseField name="startCursor" type="String">
          Cursor of the first edge in this page; pass to `before` to page backward.
        </ResponseField>
      </Expandable>
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="status" type={<a href="/docs/api-reference/v3/reference/commerce-agent/knowledge-article-status">KnowledgeArticleStatus!</a>} required>
  Whether Commerce Agent may retrieve this article. Combine with the effective window.
</ResponseField>

<ResponseField name="title" type="String!" required>
  The merchant-facing title of the article.
</ResponseField>

<ResponseField name="updatedAt" type={<a href="/docs/api-reference/v3/reference/common/date-time">DateTime!</a>} required>
  When the article body was last edited.
</ResponseField>


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