> ## Documentation Index
> Fetch the complete documentation index at: https://developers.redo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CommerceAgentConversationStatus

> Reply state of a conversation.

| Value | Description |
| - | - |
| `AWAITING` | The shopper has not replied. |
| `ESCALATED` | Handed to the merchant's team as a support ticket. |
| `REPLIED` | The shopper replied. |


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